Shavlik is experiencing an issue related to importing of scan results at a small number of customer sites who have applied the recently available NetChk Protect v7.2 Update 1 patch (SKB15726).  To mitigate this issue, we have pulled the v7.2 update 1 patch from our web site and from our XML data. 

You can verify if you have in fact applied v7.2 update 1 by going to your console and looking in the “Help – About” and your version number will be “v7.2.0 Build 343”.  If you have already applied this v7.2 update 1 patch (first available on Thursday, Jan. 28th in the early evening U.S. central time zone) to your NetChk Protect environment please refer to the recommendation below:

If you are running v7.2.0 Update 1 (i.e. v7.2 Build 343) AND are NOT seeing scan results when performing a patch scan; then please refer to the following Shavlik forum article: http://forum.shavlik.com/viewtopic.php?f=26&t=15823

IMPORTANT: Shavlik will advise all customers when the revised v7.2 update 1 patch is officially posted again and available for download.